Estates & Facilities Management  Operations Lead

Job Type: Temporary

Sector: Healthcare 

Duration: Two months and could be longer 

Location: North West of Central London – with occasional work in other London offices 

Remote Working: Not permitted 

Pay Rates:  £35.18ph inclusive of holiday pay 

£38ph Umbrella 

Working Days and Hours: Monday to Friday, 8am-5pm, 37.5 hours per week 

Remote: Once you have properly got used to the role there will be some tasks that they will allow you to do from home. This will not be every week but will be permitted to happen on occasion. 

Job Summary 

We are looking for a band 8B Estates & Facilities Management  Operations Lead to work within the NHS to start ASAP.  

Key Duties and Responsibilities

• Provide senior leadership and strategic oversight for Estates and Facilities services across multiple NHS sites.
• Develop and implement operational strategies, policies, and procedures to ensure safe, effective, and efficient service delivery.
• Ensure compliance with statutory, regulatory, and NHS standards, including health and safety, HTM/HBN guidance, and CQC requirements.
• Oversee facilities services such as cleaning, catering, portering, security, waste management, and transport, alongside estates maintenance.
• Lead large multidisciplinary teams, including managers, supervisors, and frontline staff, fostering a culture of high performance and accountability.
• Manage large-scale budgets, contracts, and procurement processes, ensuring financial efficiency and value for money.
• Oversee capital projects and service improvement programmes, working with internal and external stakeholders.
• Act as a key link between estates/facilities and clinical/operational teams to ensure services support safe patient care.
• Drive sustainability, energy efficiency, and carbon reduction initiatives across the Trust’s estate.
• Lead on business continuity and emergency planning for estates and facilities services.
• Provide specialist estates and facilities expertise to the Trust Board, senior management, and external regulators.
• Analyse performance data and produce reports for executive teams and external bodies.
• Ensure effective risk management, governance, and assurance processes are in place across estates and facilities operations.
• Support workforce planning, staff development, and succession planning across the service.

Education / Qualifications

• Educated to degree level or equivalent qualification in an estate engineering related technical category. 
• Educated to degree level or equivalent level 7 qualification in an estates related technical category. 
• Specialist qualifications relating to NHS estates management e.g. Authorised Persons across Electrical / Mechanical / Water trades 
• Membership of a professional body relating to the role such as CIBSE, IWFM, IHEEM. 

Experience

• Demonstrable experience in interpreting statutory requirements and advising on what information best suits compliance requirements. 
• To have previously managed a multi-disciplined hard and soft FM department more than £5 million in value. 
• Successful implementation of performance monitoring systems with a 
• Evidence of NHS management at a senior operational level, managing a large multi-disciplined hard and soft services department in a complex healthcare environment being able to demonstrate how they have navigated its known diverse situations and issues. 
• Experience of managing muti-million-pound budgets (both financial reporting and procurement processes). 
• Provide evidence of analytical reporting on performance data regarding engineering operations and facilities systems, identifying trends and variances and producing robust recovery plans. 
• Experience of developing and writing policies and procedures. 
• Provide verifiable examples of their ability to delve deeply into complex technical estate infrastructure problems, deriving innovative and cost-effective solutions. 
• To be conversant in and understand HTM and HBN guidance

Skills/Abilities

• Ability to engage staff verbally and in writing, to openly communicate complex ideas to a range of audiences and to generate trust and confidence in individuals at all levels both internally and externally to the organisation. 
• Ability to identify risk and minimise risk effectively. 
• Ability to establish effective and collaborative working relationships and engage effectively with a wide range of stakeholders, both internally and externally to resolve issues. 
• Strong leadership with the ability to think and plan strategically and to exercise sound judgement in the face of conflicting pressures to find innovative ways of solving or pre-empting problems 
• Ability to absorb new technical information quickly and use a range of IT systems to best effect.
• Excellent organisational skills and the ability to prioritise, meet prescribed deadlines with the ability to manage a complex workload under pressure and delegate to deliver to varying deadlines. 
• Excellent verbal & written communication skills demonstrating high levels of attention to detail and high standards of accuracy particularly with budgeting and resource allocation procedures. 
• Ability to reflect on experience and identify lessons learnt. 
• Excellent staff management skills including motivating and coaching staff and managing capability/grievance/disciplinary issues, as required.

Personal Qualities 

• Professional individual with a pleasant disposition. 
• Flexible approach to working. 
• Willingness to travel in the course of performing duties. 
• Demonstrate a commitment to respecting and displaying the trust values at all times.