HR Administrator

Location: Lisburn 
 Hours: 36.25 hours per week
 Pay: £16.68 per hour
 Duration: Up to 6 weeks, with possible extension

Role Purpose

To provide a professional, confidential and customer-focused HR administration service across NIFRS, supporting the Employee Services, Resourcing and wider People and Culture functions. The role ensures accurate and timely HR processes, records and information are maintained in line with legislation, organisational policies, GDPR and best practice.

Key Responsibilities

• Provide day-to-day administrative support across the HR function, managing correspondence, enquiries, inboxes, records and filing systems.
• Maintain accurate employee records, HR databases and management information systems, ensuring data integrity and confidentiality.
• Support HR and Payroll processes, including monthly payroll checks, changes to terms and conditions, leave, sickness absence, maternity, paternity, shared parental leave, probation and leaver processes.
• Respond to annual leave, employee services and general HR queries, providing appropriate guidance or escalating matters where required.
• Support recruitment and resourcing activities, including agency worker arrangements, recruitment assessments and employee notifications.
• Produce accurate HR reports, statistics and information for management, committees and external requests.
• Ensure HR records and information are managed in accordance with GDPR, information governance and records retention requirements.
• Support the effective use, maintenance and development of HR information systems, identifying opportunities to improve processes and efficiency.
• Liaise effectively with Payroll, Establishment, IT, managers, employees and external agencies to ensure HR processes are completed accurately and within deadlines.
• Provide professional customer service while handling sensitive and confidential employee information.
• Assist with HR meetings, events, audits, training and service improvement initiatives.
• Maintain up-to-date knowledge of relevant employment legislation, HR policies, terms and conditions and organisational procedures.
• Contribute flexibly to the wider objectives and performance of the People and Culture Directorate.

• Essential Requirements
• At least five GCSEs (or equivalent) at Grades A*–C / 9–4, including English and Maths, and at least one year’s experience in a demanding office/business support environment; or two years’ relevant office experience.
• Proficiency in Microsoft Office, including Word, Excel, PowerPoint and Outlook.
• Experience providing effective customer service to internal and external stakeholders.
• Strong organisational, planning, prioritisation and attention-to-detail skills.
• Excellent written and verbal communication skills.
• Ability to manage competing priorities and meet multiple deadlines while maintaining accuracy and confidentiality.

Desirable

• Experience in an HR administration role, particularly within a large, multi-site or multi-disciplinary organisation.
• HR qualification or working towards one.
• Experience within local government or the public sector.