Healthcare Assistant (must have a minimum of 12 months’ phlebotomy experience)

Our elective care delivery partner is providing high‑quality clinical services and operational support to the NHS.

Their aims to help people live healthier lives for longer by enabling the discovery and testing of more effective approaches to preventing, detecting, and treating major conditions including cancer, dementia, heart disease, arthritis, diabetes, and stroke.

Location: Blackwood, Wales 

Job Type: Temporary 

Duration of booking: Site Dependant 

Proposed start date: ASAP

Pay Rates: 

• Mon-Fri £15 per hour PAYE inclusive of holiday pay
• Saturday: £17 per hour PAYE inclusive of holiday pay
• Sundays: £20 per hour PAYE inclusive of holiday pay

Hours / Working Days: 5 shifts across Monday to Sunday

Sector: Healthcare 

Based: Mobile clinics  

Role Purpose: 

• We are recruiting motivated and skilled healthcare professionals to join the health project as Health Care Support Workers (HCSWs).
• This role is central to delivering a safe, efficient, and participant‑centred service in mobile clinics in England, Wales, Scotland Northern Ireland. You will ensure smooth participant flow, maintain high clinical standards, and support the collection of high‑quality data essential to the success of the research programme.
• Each participant appointment requires a standardised set of clinical measurements — blood pressure, pulse, height, weight, waist measurement, and a venous blood sample — all of which the HCSW is responsible for completing accurately and safely.
• The HCSW is a key operational role within each site, working closely with the Service Delivery Lead and wider clinical team to uphold service quality, safety, and participant experience. You will also provide administrative support and operational resilience during busy periods, staff breaks, or staffing gaps.

Clinical Duties

Complete all required participant assessments, including:

• Blood pressure
• Pulse
• Height and weight
• Waist measurement
• Venous blood sampling
• Ensure all measurements and samples are taken safely, accurately, and recorded promptly in the clinical system.
• Monitor participant welfare throughout the appointment and escalate concerns appropriately.
• Provide signposting, advice, and guidance to participants where relevant.
• Prepare and package samples for courier collection.

Operational & Service Delivery

• Support participant flow to minimise delays and maintain an efficient service.
• Provide on‑site operational support and escalate issues to the SDL as required.
• Offer administrative support and cover during breaks or periods of increased activity.

Quality, Safety & Governance

• Conduct site assessments and provide feedback on safety, clinical effectiveness, patient flow, staffing, and skill mix.
• Escalate risks to the Regional Manager or Head of Nursing.
• Report incidents, near misses, accidents, and complaints via Datix.
• Contribute to investigations, audits, and service reviews.
• Support the implementation of learning outcomes and quality improvements.

Essential Experience & Credentials

• Minimum of 12 months’ phlebotomy experience, with validated competency in venepuncture.
• Experience working in an outpatient or similar clinical environment.
• Trained in Basic Life Support (ILS/ALS desirable).
• Strong communication skills with the ability to engage confidently with participants, colleagues, and visitors.
• Ability to work collaboratively across clinical teams.
• Understanding of quality standards, KPIs, risk assessment, incident reporting, and infection prevention and control.
• Highly motivated, adaptable, and comfortable working in a fast‑paced environment.

Desirable Experience

• Flexibility to travel between sites to support service needs.
• First Aid training.
• Experience in performance management or supporting team development.
• Demonstrated ability to motivate, support, and lead teams.
• Experience contributing to service improvement or pathway redesign.