IT Support Officer (2nd & 3rd )
Location: Various sites around the Leicester area
Job Type: Temporary
Duration of booking: Expected to last 6 Months with possible extension
Proposed start date: 1st April 2025
Pay Rates: Up to £17 per hour PAYE inclusive of holiday pay or £19 per hour Umbrella
Hours / Working Days: 37.5 hours per week / Monday to Friday, 9am – 5pm
Sector: Healthcare
Based: Office / Hospital
Skill and Knowledge
- Must be a car driver and have access to your own vehicle
- Relevant Degree or Equivalent technical experience
- Qualified to A Level / HNC with a high proportion of content relevant to the role or equivalent experience
- At least one qualification in an IM&T related industry qualification at entry level is required for this role
MAIN DUTIES AND RESPONSIBILITIES:
- Regularly educating users to help them understand technical issues and to avoid repeats of issues. Relaying technical information to users in a way that they can understand
- Installing new and replacement pieces of IT hardware in a safe way, ensuring electrical compliance is adhered to and that health and safety issues are avoided in the work that is undertaken
- Repairing items of IT hardware and re-installation of software and systems
- Regularly runs IT software and hardware diagnostics to identify solutions
- Plan and organise your work which will consist of a number of complex activities which could require adjustment and rescheduling on a day-to-day basis
- Participate in new ways of working and the implementation of change
- Acts as a professional role model to all staff and clients at all times
- Develop effective and efficient relationships with members of all teams on issues related to your duties
- Act in a professional manner and ensure adherence to the LHIS Values and Trust policy at all times