IT Support Officer (2nd & 3rd )

 Location: Various sites around the Leicester area 

Job Type: Temporary 

Duration of booking: Expected to last 6 Months with possible extension

Proposed start date: 1st April 2025

Pay Rates: Up to £17 per hour PAYE inclusive of holiday pay or £19 per hour Umbrella 

Hours / Working Days: 37.5 hours per week / Monday to Friday, 9am – 5pm 

Sector: Healthcare 

Based: Office / Hospital 

Skill and Knowledge 

• Must be a car driver and have access to your own vehicle 
• Relevant Degree or Equivalent technical experience
• Qualified to A Level / HNC with a high proportion of content relevant to the role or equivalent experience
• At least one qualification in an IM&T related industry qualification at entry level is required for this role

MAIN DUTIES AND RESPONSIBILITIES:

• Regularly educating users to help them understand technical issues and to avoid repeats of issues. Relaying technical information to users in a way that they can understand
• Installing new and replacement pieces of IT hardware in a safe way, ensuring electrical compliance is adhered to and that health and safety issues are avoided in the work that is undertaken
• Repairing items of IT hardware and re-installation of software and systems
• Regularly runs IT software and hardware diagnostics to identify solutions
• Plan and organise your work which will consist of a number of complex activities which could require adjustment and rescheduling on a day-to-day basis
• Participate in new ways of working and the implementation of change
• Acts as a professional role model to all staff and clients at all times
• Develop effective and efficient relationships with members of all teams on issues related to your duties
• Act in a professional manner and ensure adherence to the LHIS Values and Trust policy at all times