Band 6 Rostering Senior Specialist

Role Summary

The post holder will be responsible for implementing the full functionality of the Allocate Systems and supporting the development of e-rostering across the Trust. Working with the Rostering Operations Manager and key stakeholders, the Rostering Senior Specialist will lead rostering performance improvements and the achievement of e-Rostering KPIs throughout the Trust.

As a systems expert, the post holder will share their expertise and provide technical support and training to all Trust users of the e-Rostering system.

Location: Worthing, West Sussex

Job Type: Temporary 

Duration of booking: Expected to last 3 months with possible extension

Proposed start date: ASAP

Pay Rates: Up to £24 per hour Umbrella or £20 per hour PAYE inclusive of holiday pay

Hours / Working Days: 37.5 hours per week / Monday to Friday, 9am – 5pm 

Sector: Healthcare 

Based: Office / Hospital 

Key Responsibilities

e-Rostering Performance & Service Development

• Monitor roster practices, develop improvement plans, and work with stakeholders to improve effective rostering.
• Maintain and communicate roster performance against set KPIs.
• Provide support/advice to roster managers and Directors of Nursing; present regular performance data.
• Lead the rollout and management of new or existing e-Rostering areas and system functionalities.
• Support the Trust to meet Workforce goals and NHSE/I benchmarks, implementing Lord Carter’s recommendations.
• Collaborate with Finance to improve establishment-control processes and ensure changes are reflected in HealthRoster.
• Develop operational policies and a wider range of rostering performance indicators to assist directorate teams.
• Identify training needs, develop sessions, and conduct post-implementation evaluations.
• Support the e-Rostering helpdesk to ensure a high-quality, responsive service.

Training

• Lead the development, organisation, and delivery of e-Rostering training (including online packages).
• Maintain a transparent system for training bookings and records.
• Create and update user guides and ensure best practice policies are readily available.
• Deliver regular and ad-hoc training across sites, evaluate sessions, and act on feedback for continuous improvement.
• Provide user profiles and train staff in their use.

General e-Rostering Duties

• Provide specialised rostering support; identify and resolve complex problems.
• Champion e-Rostering systems across all staff groups and external stakeholders.
• Work closely with the operations team to ensure timely advice and guidance.
• Review and refresh roster templates with unit managers.
• Assist the helpdesk team and support the rostering inbox as required.
• Undertake audits, manage workforce data for accuracy, and ensure compliance with Trust data policies.
• Carry out projects and escalate issues or data-quality concerns when necessary.

Payroll Support

• Assist the e-Rostering Team Leader with payroll processes, reconciliation of discrepancies, and resolution of pay queries as required.

Person Specification

Qualifications & Experience            

Degree level education or equivalent experience. - Evidence of continued personal development. - Experience with electronic rostering applications. - Knowledge of rosters, clinical staff needs, and SOP development. - Experience managing change and providing project support. - Proven ability to design/deliver group and individual training; produce training materials. - Proficiency in Microsoft Word, Excel, and PowerPoint.

Skills & Abilities                   -

• Strong communication and relationship-building across professional levels.
   - Ability to present complex information clearly.
   - Skilled at training users with varying IT literacy.
   - Capable of influencing others and producing clear reports and KPIs.
   - Self-motivated, proactive, and detail-oriented.
   - Effective time management; able to meet tight deadlines and prioritise multiple projects.
   - Able to define objectives independently and delegate work appropriately.
   - Flexible to meet service needs.