Complex Care Lead Administrator:
Location: Stratford, London (hybrid 1 day a week in the office)
Job Type: Temporary
Duration of booking: Expected to last 3 months with possible extension
Proposed start date: ASAP
Pay Rates: Up to £23 per hour Umbrella or £20 per hour PAYE inclusive of holiday pay
Hours / Working Days: 37.5 hours per week / Monday to Friday, 9am - 5pm
Sector: Healthcare
Based: Office / Home based
- Lead quality assurance checks across complex clinical and operational documentation, ensuring compliance with NHS and governance standards
- Act as a key point of contact for resolving documentation issues across internal teams, care providers, and external stakeholders
- Maintain and develop tracking systems, audit logs, and performance dashboards to support KPIs and reporting
- Identify recurring errors and implement process improvements to enhance accuracy and reduce risk
- Support senior staff with data insights, reporting, and workflow improvements to drive efficiency
- Manage high-volume case workflows while maintaining accuracy and meeting strict deadlines