Permanent Medical Secretary/Administrator - Private Healthcare

Starting: ASAP

Hours: Monday – Friday, 9 – 5.30

Based: Near Raynor’s Lane station, North London

Salary: Dependent on experience

Role:

To provide a comprehensive medical secretarial and administrative service to a number of private consultants:-

• Managing face to face and remote patient consultation appointments
• Expediting medical reports in a timely manor
• Effectively and sensitively dealing with patient enquiries
• Liaising with hospital colleagues and suppliers.
• To support the team in all administrative functions as directed by the Practice Manager

Responsibilities:

• Acting as a point of contact for patients, consultants and other clinical staff, managing enquiries in a professional and efficient manner
• Scheduling patient appointments
• Ensuring referral letters are processed and appointments made promptly
• Coordinating and ensuring all diagnostic results are shared with the requesting consultant
• Ensuring timely dispatch of clinic dictations
• Assisting with all other duties within the office as required on a daily basis
• Invoicing and processing payments 
• Strictly adhere to current GDPR practices and patient confidentiality

Essential Experience: 

• At least one years recent healthcare experience within an administrative post 
• Excellent level of both spoken and written English
• Sharp attention to detail
• Friendly and professional phone manner 

Desirable Experience: 

• Having worked within Private Healthcare
• Experience using DGL Practice Manager 
• Having worked in a variety of specialities