Main ResponsibilityAs a Admin Manager your responsibilities will include:Line management of administrative staff, including supervision, appraisals, rota planning, and HR issue resolution.Oversight of all admin functions across the Dermatology Service, ensuring consistent, high-quality support.Provide administrative cover when required, contributing directly to service delivery.Be the on-site point of contact for staff and patients, resolving day-to-day issues and responding to queries and complaints.Develop and maintain non-clinical Standard Operating Procedures (SOPs).Ensure accurate data entry and system management, including electronic records, filing, and document handling.Support waiting list management, appointment scheduling, referral processing, and reception duties.Ensure team compliance with filing and data retention policies.Participate in IT-related projects and deliver training to new administrative colleagues.Collaborate closely with clinical coordinators and service managers to ensure service objectives are met.For a full list of responsibilities, please see attached job description

The Ideal CandidateOur ideal candidate will have:Relevant administrative qualificationsQualification in supervisory or line management or relevant experience Experience of supervision of staff / HR processesGood working knowledge of Microsoft Office packages including Outlook, Word, Excel.Effective interpersonal, organisational and communication skills.  Ability to communicate clearly with a wide variety of colleagues and service users, both verbally and in writing.Ability to work with discretion, sensitivity and maintain confidentiality.Good planning and organisational skills and ability to meet deadlines.Ability to prioritise and manage workload within a busy environment.Experience of managing patient flow/queries from multiple locationsExperience of managing colleagues within general dermatology/waiting lists within general dermatology servicesA UK driving license and access to a car for work purposes are essential for this role