Hospital Administrator / Booking coordinator 

Location: Coventry 
 Job Type: Temporary
 Start Date: ASAP
 Duration: Until 27 March 2027 with potential extension 
 Pay Rate: £14.24 per hour PAYE inclusive of holiday pay
 Hours: Monday to Friday
 Shift Options: 08:00–16:00, 08:30–16:30 or 09:00–17:00

Role Overview

We are seeking an experienced Hospital Administrator / Booking coordinator to provide essential administrative and secretarial support within a busy NHS healthcare environment. The successful candidate will assist with the smooth day-to-day running of the service, supporting clinical and non-clinical teams while ensuring patients receive a professional and efficient service.

Previous NHS experience is highly desirable, with experience within Gynaecology being a significant advantage.

Key Responsibilities

• Provide comprehensive secretarial and administrative support to the clinical team.
• Manage patient bookings, appointments and general administrative processes.
• Answer and respond to patient queries by telephone and email.
• Provide accurate and timely typing support for clinical correspondence and documentation.
• Process and distribute clinical letters and other patient documentation.
• Check patient results and ensure information is accurately recorded and appropriately processed.
• Complete EPR administration using Cerner, maintaining accurate patient records.
• Carry out filing, data entry, record management and other general administrative duties.
• Liaise effectively with clinical, administrative and other healthcare teams.
• Maintain strict patient confidentiality and comply with NHS policies and procedures.

Essential / Desirable Experience

• Previous NHS or hospital administration experience.
• Strong general administration and secretarial skills.
• Experience providing typing and correspondence support.
• Excellent attention to detail and ability to handle confidential patient information.
• Good communication and organisational skills.
• Experience dealing with patients by telephone and email.
• Cerner EPR experience is highly desirable.
• Bighand and Nervecentre experience would be highly beneficial, although training can be provided.
• Previous Gynaecology experience would be a major advantage.

Candidate Profile

The ideal candidate will be an organised, reliable and confident healthcare administrator with experience working in a fast-paced hospital or NHS environment. They will be comfortable supporting clinical teams, handling patient queries, managing records and correspondence, and working across multiple administrative systems.