Job Title: Repairs & Maintenance Surveyor

Department: Engineering & Surveying
 Location: Romford 
 Duration of booking: 3 months with possible extension 
 Pay Rate: £30–£32 per hour PAYE inclusive of holiday pay 

Hours / Working Days: 37.5 hours per week / Monday to Friday, 9am – 5pm 

Driving Requirement: Yes – Private Vehicle
 DBS Requirement: Yes – Standard 

Role Overview:

We are seeking a experienced Repairs and Maintenance Surveyor to join the Engineering & Surveying team. You will provide a responsive and effective surveying service to residents, ensuring repairs, maintenance, and void property works are carried out to a high standard, safely, and in compliance with council and statutory requirements.

Key Responsibilities:

• Conduct property inspections, diagnose defects, and determine appropriate repair or maintenance solutions.
• Undertake and manage various inspection regimes including damp, structural, and health & safety assessments.
• Supervise contractors and works on site, ensuring compliance with specification, standards, and timescales.
• Manage void property works to ensure all homes meet lettable standards and turnaround times meet corporate targets, minimising rental loss.
• Monitor and manage performance across assigned caseloads, ensuring internal and external standards are consistently met and improved upon.
• Maintain high levels of resident satisfaction through effective communication, timely response, and professional service delivery.
• Support residents by signposting to relevant housing services and making appropriate referrals where necessary.
• Ensure all activities are carried out in line with health and safety regulations and Council policies.

Essential Skills & Experience:

• Proven experience in housing repairs, maintenance, or property surveying (public sector experience desirable).
• Strong technical knowledge of building construction, defect diagnosis, and maintenance methodologies.
• Experience managing contractors and monitoring works on site.
• Knowledge of health & safety legislation relevant to building maintenance and repair works.
• Excellent communication and customer service skills, with the ability to work with residents sensitively and professionally.
• Strong organisational and case management skills with the ability to work independently.
• Full UK driving licence and access to a private vehicle for site visits.
• Relevant professional qualification (e.g., HNC/HND, Degree in Building Surveying or equivalent) or significant experience in a similar role.

Desirable:

• Local Authority or Housing Association experience.
• Experience working with damp and mould cases.
• Membership or affiliation with RICS or a similar professional body.