Job Title: Patient Booking & Reception Administrator
 Location: James Paget Hospital
 Employer: Your Medical Services
 Contract Type: Temporary (Approx. 9 months with possible extension)
 Pay Rate: £16 per hour PAYE (exclusive)
 Working Hours: Between 8:00am – 6:00pm (30-minute unpaid lunch break)

Overview
 Your Medical Services are recruiting for a Patient Booking & Reception Administrator to support services at James Paget Hospital. This role involves a mixture of patient booking and front-of-house reception duties within a busy NHS setting. The successful candidate will play a key role in ensuring clinics run smoothly and patients receive professional and efficient support.

Key Responsibilities

• Booking and scheduling patient appointments in line with clinic availability
• Greeting patients and managing reception desk duties
• Handling inbound and outbound calls professionally
• Updating and maintaining accurate patient records
• Liaising with clinical teams regarding appointment changes
• Supporting patient flow within clinic environments
• Responding to general patient queries
• Ensuring confidentiality and compliance with NHS data standards

Skills & Experience

• Previous experience in an administrative, reception, or healthcare setting preferred
• Strong communication and interpersonal skills
• Professional and patient-focused approach
• Good organisational and multitasking ability
• Ability to work in a fast-paced environment
• Basic IT skills and attention to detail

Personal Attributes

• Friendly and approachable manner
• Reliable and punctual
• Team-oriented with a flexible attitude
• Professional presentation and conduct

Additional Information

 This is an excellent opportunity to gain or further develop NHS experience within a supportive clinical environment. The role offers stability with the potential for extension beyond the initial contract period.