Compliance Coordinator

Location: Bournemouth 

Job Type: Temporary 

Duration of booking: Expected to last 3 months with possible extension

Proposed start date: January 

Pay Rates:  £13.68 per hour PAYE inclusive of holiday pay 

Hours / Working Days: 37.5 hours per week / Monday to Friday, 9am – 5.30pm 

Sector: Healthcare 

Based: Office / Hospital 

Main Purpose

The TSS Compliance Coordinator is a key member of the Temporary Staffing Service, responsible for:

• Providing comprehensive HR and onboarding administrative support to the TSS and the Trust’s temporary workforce.
• Maintaining efficient systems to ensure all temporary workers meet compliance requirements relating to onboarding, training, registration, and ongoing engagement.
• Supporting the delivery of a high-quality service while maintaining excellent standards of compliance and data quality.
• Contributing to the implementation of efficient and consistent procedures, identifying service improvements where appropriate.
• Acting as a first point of contact for onboarding, training, bookings, and other temporary staffing queries, demonstrating Trust values and behaviours at all times.

Key Responsibilities

• Ensure all temporary staff meet Trust compliance requirements, including:
  • Mandatory and statutory training
  • Professional registration
  • Criminal record checks (DBS)
  • Immigration status/right to work
  • Identity verification
• Liaise with agencies to verify compliance with contractual requirements, including onboarding new workers and conducting spot-checks on existing staff.
• Coordinate with internal bank applicants to obtain and confirm pre-engagement compliance information.
• Work with the Bank Recruitment Team to ensure a robust and consistent recruitment check process.
• Assist with access and logins to HR systems (Health Roster, Loop, ESR).
• Provide administrative support, including data cleansing, filing, diary management, post distribution, and mailbox management.
• Work closely with wider HR teams (Education & Training, Occupational Health, Payroll) to maintain accurate and up-to-date data systems.
• Prepare ad-hoc and regular compliance reports as required.
• Communicate professionally with staff, managers, and external contacts at all levels, maintaining confidentiality.
• Respond promptly to emails and telephone enquiries within departmental guidelines.
• Provide clear guidance on temporary staffing processes, including onboarding, pre-engagement checks, and training requirements.
• Act as first-line contact for HR and payroll queries for temporary staff, resolving issues efficiently.
• Ensure accurate entry of information into HR systems and maintain compliance with KPIs.
• Proactively plan, prioritise, and manage workload, escalating issues where necessary to prevent impact on staffing or service delivery.
• Support timely review and approval of worker compliance to enable safe staffing Adhere to Trust policies, procedures, and the NHS Employment Check Standards.
• Ensure safe and effective use of office equipment and promote sustainable digital working practices.
• Maintain records in accordance with GDPR and departmental procedures.
• Provide routine HR advice on bank and agency onboarding and compliance policies.
• Create and maintain accurate records on ESR for the temporary workforce.
• Undertake mandatory induction and statutory training.
• Provide guidance to new team members and cover colleagues as required.
• Use Microsoft Office and Trust HR/temporary staffing systems efficiently.
• Manage retention, archiving, and deletion of temporary staff information in line with GDPR.
• Maintain and update spreadsheets, databases, and reports as required.