Medical Secretary/Administrator

Private Practice – Harrow

Full Time –Permanent

Salary – Dependent on experience but around £25,000 per annum

Hours: Monday – Friday, 9 – 5

Our client is looking for an experienced Medical Secretary/Administrator to join their office-based team and to provide a comprehensive secretarial and administrative service to a number of private consultants.  The ideal candidate will have recently worked within a healthcare setting (Private or NHS) and will be organised, proactive, highly motivated, personable, adaptable and IT literate.  

Role:

To provide a comprehensive medical secretarial and administrative service to a number of private consultants:-

• Managing face to face and remote patient consultation appointments
• Expediting medical reports in a timely manor
• Effectively and sensitively dealing with patient enquiries
• Liaising with hospital colleagues and suppliers
• To support the team in all administrative functions as directed by the Practice Manager
• Corresponding via email 
• Completing forms for patients from templates, but putting in accurate details
• Acting as a point of contact for patients, consultants and other clinical staff, managing enquiries in a professional and efficient manner
• Ensuring referral letters are processed and appointments made promptly
• Coordinating and ensuring all diagnostic results are shared with the requesting consultant
• Ensuring timely dispatch of clinic dictations
• Assisting with all other duties within the office as required on a daily basis
• Invoicing and processing payments when required 
• Strictly adhere to current GDPR practices and patient confidentiality

 Essential Key Skills Required:

• Strong attention to detail
• Experience of working as a secretary and/or in a medical clerical environment
• Experience of managing diaries and schedules
• Excellent typing skills
• Experience of working with Microsoft Office, especially Word, Excel and Outlook and patient databases
• Excellent communication skills
• Ability to work to tight deadlines
• Professional and caring telephone manner
• Have a friendly and positive attitude
• Ability to work independently and as part of a team

 Desirable Skills:

• Experience of DGL Practice Manager (Clanwilliam Health) would be an advantage 
• Experience within an Allergy Clinic 
• Good medical terminology 
• Car driver as there will be some training in Watford 

 Benefits of joining the team: 

• Kind management and colleagues who recognise and value everyone as unique and individual; treat people with kindness and compassion; act with absolute honesty, integrity, and fairness and trust and treat one another as valued members of our team. 
• They provide all training in-house. 
• Easy access with Rayners Lane Station a 2 minute walk away.
• 20 days annual leave plus Bank Holidays
• Full PAYE is offered with enrolment to NEST Pension scheme after completion of probation period.