Employee Relations Administrator

Job Overview:

We are looking for a well-organised and motivated HR Administrator to join our busy Employee Relations (ER) team

You will play a key role in ensuring the smooth running of administrative functions that support casework and ER operations, working closely with ER Advisors, HR colleagues, and managers across the organisation.

Key Responsibilities:

The successful candidate will:

  • Provide general administrative support to the Employee Relations team.
  • Schedule and coordinate meetings, disciplinary hearings, grievance interviews, and appeals, including diary management, room bookings, and MS Teams links.
  • Prepare and issue standard correspondence, meeting documentation, and casework packs.
  • Maintain accurate and confidential filing systems, shared inboxes, and ER case spreadsheets.
  • Support logging and updating of casework on the ER case management system (e.g. Assure/Selenity).
  • Book and manage transcription services for meetings and hearings.
  • Liaise with managers, staff, and HR colleagues regarding meeting logistics and document submissions.
  • Respond to basic ER-related queries and escalate formal matters to the appropriate ER Advisor.
  • Assist with organising internal ER team meetings and training events.

Candidate Requirements:

  • Good general education – minimum of GCSEs (or equivalent) in English and Maths.
  • Previous experience in an administrative role within a busy office environment (HR/healthcare desirable).
  • Excellent attention to detail, organisation, and time management skills.
  • Clear and confident communication skills, with a professional and courteous telephone manner.
  • Proficient in using Microsoft Office applications (Word, Excel, Outlook, Teams).
  • Understanding of confidentiality, GDPR, and data protection principles.
  • Ability to work independently as well as part of a team.

 

Job reference number: YW-Y2vn

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